Just because the coronavirus (COVID-19) outbreak has thwarted so many of our plans, that doesn’t mean your home improvement goals should be put on hold. Pella Windows & Doors of New Jersey has announced its plans to help homeowners with their window and door replacement projects. The company has launched free virtual appointments with their experts as a safe solution for homeowners in need of window or door replacement. The company’s quick response comes from its commitment to care for its customers and the home projects that are important to them.
“Our company was founded 95 years ago on the principle of finding innovative solutions to everyday problems and caring deeply for our customers. Like many businesses, we didn’t anticipate this outbreak, but we’re pivoting to offer a solution that allows us to meet our customers’ needs where we safely can during this highly unusual time,” said Annette Bravard, Vice President of Corporate Sales, Pella Corporation. The company has already put in place additional measures to help ensure the health and wellness of its team members and customers.
During the virtual appointment, homeowners can discuss window and door options, get a quote and purchase products. A virtual appointment can be scheduled by visiting pella.com/where-to-buy/virtual-appointment/. After scheduling their appointment, homeowners will receive a confirmation email from Pella. On the day of the appointment, the customer will simply click the virtual conference link provided in an email from their local Pella expert. Homeowners can connect with the local Pella expert via a computer, tablet or smartphone.
During the appointment, which will typically last 60-minutes, homeowners can share details of their project and hear from a local Pella expert about the various options available to them, including window and door styles, material types, colors, stains, and energy-efficient and noise-reducing options. The Pella expert will provide demonstrations of Pella windows and doors that may be a good fit for the specific home and budget and discuss the best installation method for the project. During this appointment, homeowners will find out the project cost and discuss the remaining steps in the project.
Following the online appointment, and pending federal, state and local safety guidelines, a local Pella expert will schedule time to perform an exterior review of the home, which will include measuring and photographing the windows and doors for order verification. After this step, the customer can place their order and schedule a convenient, future installation date.
To learn more about Pella Windows and Doors or to schedule a virtual appointment, click here.
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